Some of our users have reported that the app is stuck loading on the splash screen. This means that only the first screen of the app is loading, and you are not able to get past it.
Luckily, this problem has an easy fix.
Android & iOS
- Clear the Apps Cache and Local Data
- Uninstall the App
- Install it again
- Go to the Website
- Press F12 in your Web Browser
- Go to Application
- Clear the Local Storage and Session Storage
- Reload the Page